<> How long does the refund process take? If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. Q. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. The 2018-2020 membership closed in December 2019. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. <> I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. If you no longer have access to the email address associated with your ticket purchase, you will need to contact us to request an email address change. endobj There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. To participate within this community you need to sign is as an England Supporters Club member here. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. I moved home in October last year. endobj Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. uefa change ticketing email address. Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. : screenshots), please add the file in the. It will help us answer you. l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, In order to be fair to those members who missed out in the ballot, we will not be reopening the membership for new joiners. xs*[=yHPF" Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). No. UEFA works to promote, protect and develop European football . Portal. No single ticket cancellation in an order will be allowed. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. 4 0 obj Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. endobj Please click on the relevant competition in the list below, so that you can access the corresponding contact form. We are aware of the issues being raised by supporters regarding these changes. 1176 0 obj <> endobj This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. Some members have reported that they only have the option to keep all tickets or cancel all tickets. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so. endobj Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. For more information on the changes please follow the link in your email or alternatively you can read them in full here. % JFIF ` ` ZExif MM * J Q Q Q C You will be asked for the email address of your son and then the ticket will be sent to his phone. If you're not sure how to use the app then come back on this thread and . Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. endobj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> endobj This takes you to a page where you can edit your email address. address' half way down on the right. We would like to show you a description here but the site won't allow us. If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Choose the category of your request. Unfortunately not, no. ",#(7),01444'9=82. If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. There will then be a second return phase once the full match schedule for next summer has been confirmed. UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. Contact Us: By Email. To participate within this community you need to sign is as an England Supporters Club member here. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. endobj When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. Click on the different category headings to find out more and change our default settings. endstream endobj startxref If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty You will both need to have the app on your phones. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. If you have any supporting material to add to your request (e.g. UEFA have outlined that the cancellation needs to be done by lead members, i.e. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Vq{. This is a read only version of the page. Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. If you need to update your email address, please contact the FIFA. You have stumbled across our old website! New 2020-2022 members will not have priority access over those who were already members when the original application window opened in December 2019. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. <> It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. Another member ordered my tickets, but I can no longer attend how do I obtain a refund? Please go to UEFAs website. If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. %PDF-1.6 % To find your 'Personal Details' page, click on your name at the top right of this page. <> : the email address used to make the purchase. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. address' half way down on the right. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. What should I do? For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Who can I contact if I have a question regarding the ticket application process? The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . . Tickets & Membership. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . Your FIFA ticketing account includes important information related to your ticket application(s). Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. <> My request concerns: -. FULL-TIME offers you an easy way to manage your football leagues online. %PDF-1.7 1 0 obj %%EOF The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. For U.S. To access the return portal simply head to UEFAs website and select Return Tickets Now. Can I transfer two to my mates phone or only 1 to another person? To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. The England Supporters Travel Club does have my new address. Head to our new page for all things England Supporters Travel Club. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Copyright 1994-2023 FIFA. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. In addition, it is not possible for UEFA to change the assigned ticket holder's details. endstream endobj 1177 0 obj <. However, consistent with earlier communication and . Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Remember the Main Applicant CAN NOT be changed. Refunds can only be made using the lead applicant's details. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Should your question still be unanswered please use the. Only lead applicants will receive a copy of UEFA's email. No. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Head to our new page for all things England Supporters Travel Club. 2 0 obj the total purchase price for the Ticket(s) selected by the . Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. Q. Here is a page where you can do it (top right). Refunds can only be made back onto the original payment card. Cheers M MYR_93 Well-Known Member May 15, 2022 #2 Can do more than 1 to another account aldojack Well-Known Member Official Ticketer May 15, 2022 #3 Transfer tickets to your guests using the TRANSFER button in the app. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. 1200 0 obj <>stream <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. Enables clubs and referees to administer their day to day activities Click Here. the original tickets buyers, and the cancellation will reflect the entire file. UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. The original payment card has expired or changed since I paid for my tickets, how do I amend these? Q. Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form.
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