legend london contact number legend london contact number

Hello, Thank you for leaving a review. 1 . These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Anyone can write a Trustpilot review. From 104.50 135.15. 55.00. I had started to lose my pateince, but LL's customer service was always on! for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Once your refund is processed, it may take up to 5 days for it to clear with your bank. The best jeans i ever have! Call Us. Good quality jeans and really comfortable. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Contact. It goes against our guidelines to offer incentives for reviews. Thank you so much for your patience. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Paid 10 for delivery and havent been offered a refund either. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. We are so sorry to hear this. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. The others are too small. I chased them up but they never replied. Thank you! Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. - Legend London team. After I contacted Legend London customer service, the team replied Frank be patient. 1 Balloon St Manchester M4 4BE . The naming of products is just confusing. 2 ITEMS 15% OFF. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Dr.Martens 1460 8 Eyelet Smooth Womens. Good product terrible customer support or experience. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Cant wait for new collection! We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. This service is available 24 hours, Monday to Sunday. London legend have a gem on an employee there, great company, great quality and great products! - Legend London team. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Tottaly dissapointed. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Companies can ask for reviews via automatic invitations. The items are still not delivered as we speak. I will get this order probably by April !! I have big quads and their jeans fit so perfectly and comfortably.". Thats the only pair that fits. Company is clearly not setup to deal with order volume or customer returns. So thanks Rachel! Your one stop for all cargos, available in different fabrics and colours to suit your needs, PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Here are 8 tips for writing great reviews. We use dedicated people and clever technology to safeguard our platform. Social Stay current with updates from our social channels. Calculate your size. I wont be a customer again. Color: Black/Dark Vachetta. We will process your return usually within 7-14 days. Will always be my top place for jeans. Suggested companies are based on peoples browsing tendencies. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. Order placed 12 days ago, the item is still in the UK. Verification can help ensure real people write reviews about real companies. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Sent an email no responses, very bad look. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Their customer service was amazing and were super helpful when my local courier . Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. Sent an email no responses, very bad look. LONDON, UK. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. I was so surprised about that company, never new they would treat customers like that. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. The only good thing was the customer support which was always really responsive. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. There was always a happy and helpful tone in the replies as well. To find out more please visit our Privacy Policy. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. I am very happy and will definitely be using Legend London again. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged Very comfort and modern ! Will definitely order more. I received sameday/next day replies, even when you take into account the time difference. 2023 Trustpilot, Inc. All rights reserved. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. I live in Canada. Only one pair had a description whereby it recommended a size up so I purchased a size up. But because or your horrible international rules and regulations I am giving you guys a 1 star. Original Short Womens. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. Theres no way to exchange for a different product, only a different size. We recommend switching to Edge, Chrome, Safari, or Firefox. They have a great range of jeans as well with styles to fit everybody. Anyone can write a Trustpilot review. Hello Mohammed, Thank you for leaving your review. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! I recomended them! OFFER: BUY 1 ITEM GET 10% OFF. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Thank you!- Legend London team. Here are 8 tips for writing great reviews. Hello Leo, Thank you for leaving a review. Love to come back with an order. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. Spray on Trousers in Beige. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. I felt that my concerns were being treated seriously and with a sense of urgency. I love the jeans design and fit, however I have been a legend London customer for a few years now. | Read 81-100 Reviews out of 3,581 If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. They feel amazing on and offer such a great variety. We recommend switching to Edge, Chrome, Safari, or Firefox. LIVERPOOL, UK. New In. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Visitour returns and exchange portal, 4. Emailed customer services and no reply. - Legend London team. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. PREMIUM SPRAY-ON FIT JEANS - BLACK W/ WASH DETAILING. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Good quality and design for a fair price. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. Please check your inbox.Thank you.- Legend London Team. Please follow our returns system via our website to exchange for an alternative size of your choice. NEW ARRIVALS Discover our latest product additions. Phone Number +44 . Company is clearly not setup to deal with order volume or customer returns. Phenomenal Product! Get 5 free searches. 9. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. No credit card required. To find out more please visit our Privacy Policy. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Find out how we combat fake reviews. Information provided by various external sources. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. British fairplay as usual. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. I find the prices great value and when I called customer service they replied quickly. Happy, amazed, overjoyed, highly impressed and immediately fell in love. Hello, Thank you for leaving a review. I have also sent them an email with a screeshot but never got any reply. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Good quality jeans and really comfortable. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. All rights reserved. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Have questions? Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. Luxury quality, made in Portugal. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . 3+ ITEMS 20% OFF. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Will always be my top place for jeans. The others are too small. #4799 - Other retail sale not in stores, stalls or markets; Contact details. They. This site has limited support for your browser. Stay current with updates from our social channels. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. OFFER: BUY 1 ITEM GET 10% OFF. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. HAMBURG, GERMANY. I find the prices great value and when I called customer service they replied quickly. Do you agree with Legend London's 4-star rating? Find out how we combat fake reviews. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. ABSLOUTLEY AWFUL EXPERIENCE !!! 7. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. Perfect cut, perfect colours. 1. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. We have now had to contest payment of order. 3+ ITEMS 20% OFF. Im not tall (55) and they barely touched my ankles. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. This site has limited support for your browser. This figure can vary depending on the value of the parcel. 20 Chapel Street Liverpool, UK L3 9AG . But because or your horrible international rules and regulations I am giving you guys a 1 star. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". The jeans fit perfectly and compliment the leg gains nicely. We are so sorry to hear this. Ordered 2 pairs of skinny jeans for next day delivery. Monday to Saturday: 11:00 - 17:00. Company number 03101750. We are so sorry to hear this. Note : will update this if need be when I get the pants. Once we receive and verify your returned items your new replacements will automatically be sent out to you. This site has limited support for your browser. Manchester M4 4BE . Dr.Martens Pascal 8 Eyelet Virginia Womens. Only one pair had a description whereby it recommended a size up so I purchased a size up. MADRID, SPAIN. Hello Blaze, Thank you for leaving a review. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Spray-on - Is our tightest fitting jean and especially popular amongst athletes with bigger thighs. Check out what 4,224 people have written so far, and share your own experience. We placed an order for 4 items, products arrived quickly. My husband and I got married on Friday 17th February and had delivered to have a night away. Who is Legend Presents. thanks. Our secure checkout is quick and easy to use. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Never had the brand before but they certainly run small. This site has limited support for your browser. Product is good quality for the price. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. It is so expensive to ship it back. Please contact: support@legendlondon.co. Thank you so much for your patience. Absolutely phenomenal. We also ensure all reviews are published without moderation. Hello, Thank you for leaving a review. Quite glad theirs a manfacturer for men form fitting dresspants. To find out more please visit our Privacy Policy. They accommodate my small waist, big thighs and but, and thats what I needed. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. We use dedicated people and clever technology to safeguard our platform. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. This site has limited support for your browser. Locate a Centre Near You . LEGEND* (@legendlondonco) Instagram photos and videos legendlondonco Follow 2,155 posts 191K followers 3 following LEGEND* Jeans that fit. Product quality is average in my opinion. . Get in touch with us at any time. This recurred over multiple days. We are so sorry to hear this. They could just send me the same items to another address since I'm no longer where I was before. For me a pair of jeans have never lasted longer than 10 months. Not the easiest transaction! Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Try for free at rocketreach.co . Bag This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). LEGEND LONDON | 84 followers on LinkedIn. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Our soft stretch denim blend is again prominent in this fit. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. It's a shame that u have nice products but you can't maintain the business properly. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. We are so sorry to hear this, however we have received your email regarding this issue today. As always made by a top brand Legend London. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! OFFER: BUY 1 ITEM GET 10% OFF. We are so sorry to hear this. Incorporation Date 13 Sep 1995 (27 years . 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Good Man Brand Legend London. Always get compliments when am rocking there stuff. Cant wait for new collection! I bough 3 of the same trousers and all have different names. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! 38 Chancery Lane London WC2A 1EN . Bestseller. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Rocketreach finds email, phone & social media for 450M+ professionals. Best jeans I have ever owned. I recently bought a few gifts and was pleased with the items. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. SHIPS FREE. Stay current with updates from our social channels. Companies can ask for reviews via automatic invitations. When trying to contact someone about a return after receiving the wrong size. It goes against our guidelines to offer incentives for reviews. I must confess, top quality at a fair price. Thank you!- Legend London Team. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . To find out more please visit our Privacy Policy. I really dont understand the below 5* reviews! Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. Winterstrae 2 Hello Alex, Thank you for leaving your review. This means you can use it as many times as you want until the balance reaches 0. I was patient and it paid off. To find out more please visit our Privacy Policy. We also ensure all reviews are published without moderation. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Thank you so much for your patience. Looking forward to trying these. Emailed them, nothing. 2 ITEMS 15% OFF. 11. Product is good quality for the price. We are so sorry to hear this. Perfect fit, and I mean perfect!!!!!!! I bough 3 of the same trousers and all have different names. 10. I purchased a pair of jeans in November. I am very happy with the fits and quality of the fabric. London legend have a gem on an employee there, great company, great quality and great products! Skinny Fit. Companies can ask for reviews via automatic invitations. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. So have to pay to exchange one pair and refund another because the size up is out of stock. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. I have complained to DHL about this and still nothing is done, but thanks for the good products. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times.